Terms of Service

Last updated: January 11, 2026

1. Introduction

Welcome to Souqio ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website located at souqio.com and our e-commerce platform (together, the "Service") operated by Souqio.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Acceptance of Terms

By creating an account, making a purchase, or using any part of our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

3. Eligibility

You must be at least 18 years old to use our Service. By using our Service, you represent and warrant that you meet this age requirement.

4. Account Registration

To access certain features of our Service, you may be required to create an account. You agree to:

  • Provide accurate and complete information
  • Keep your account information updated
  • Maintain the security of your password
  • Accept responsibility for all activities under your account

5. Product Information and Availability

We strive to provide accurate product descriptions, images, and pricing. However:

  • Product availability may change without notice
  • Prices are subject to change
  • We reserve the right to limit quantities
  • All orders are subject to acceptance and availability

6. Ordering and Payment

By placing an order, you make an offer to purchase products subject to these Terms. We reserve the right to accept or decline your order for any reason. Payment must be received before order processing.

We accept major credit cards and other payment methods as indicated on our website. All transactions are processed securely through trusted payment processors.

7. Shipping and Delivery

Shipping costs and delivery times vary by location and product. Detailed shipping information is available on our shipping policy page. Risk of loss and title pass to you upon delivery to the carrier.

8. Returns and Refunds

Our return policy is detailed on our returns page. Generally, items may be returned within 30 days of delivery in original condition. Refunds will be processed to the original payment method.

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Souqio and is protected by copyright and trademark laws. You may not reproduce, distribute, or modify any content without our written permission.

10. Prohibited Uses

You may not use our Service to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit harmful or malicious code
  • Engage in fraudulent activities
  • Interfere with the operation of our Service

11. Limitation of Liability

To the fullest extent permitted by law, Souqio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or goodwill.

12. Termination

We may terminate or suspend your account and access to our Service immediately, without prior notice, for any reason, including breach of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Souqio is registered, without regard to conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the Service constitutes acceptance of any changes.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@souqio.com

Support: support@souqio.com

Website: souqio.com/contact