Contact Us

Have a question or need help? We're here for you. Reach out to our friendly customer support team.

Email Support

Get help via email

support@souqio.com

Live Chat

Chat with us now

Phone

Call us directly

+44 333 344 9366

Support Hours

Mon-Fri: 9 AM - 6 PM

Weekend: 10 AM - 4 PM

Send us a Message

Common Questions

How can I track my order?

You can track your order using the tracking number sent to your email, or by visiting your account dashboard.

What is your return policy?

You can return unopened items within 14 days of delivery. Faulty, damaged, or incorrect items are refunded in full.

Do you ship internationally?

Not at the moment. We deliver to UK mainland addresses only: Next Day Delivery for £5.99, or free delivery in 5–7 working days.

Our Office

Souqify LLC

UK address6 Hyde CrescentLondon NW9 7HAUnited Kingdom

Registered office6322 22nd Ave NESeattle, WA 98115United States

General Inquiries

info@souqio.co.uk

Customer Service

+44 333 344 9366